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Problem Note 46857: Batch estimation gives "ERROR: TKTException code = 2 (Floating point divide by zero).."

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Error messages similar to the following might appear in the grid server log of SAS® High-Performance Markdown Optimization when running batch estimation:

2012-05-24 09:47:47,640 [pool-10-thread-6] DEBUG - STDOUT: 09:47:47
MG_329_TS_p-9801_g-46_direct :
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT: ERROR: TKTException
code = 2 (Floating point divide by zero)
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so(tktracex+0x2d)
[0x2aaaab2323dd]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so(tkmi_exception_handler+0x6
b) [0x2aaaaafbd2db]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmk.so(bktExcept+0x66)
[0x2aba92804d96]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmk.so(bkt_fpe+0x47)
[0x2aba928084a7]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmk.so(bkt_signal_handler+0x144)
[0x2aba92805364]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/lib64/libpthread.so.0 [0x334be0eb10]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkearma.so(log.L+0x22d)
[0x2aaaab94c0dd]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkearma.so(ztssfmer+0x517)
[0x2aaaab91c637]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkearma.so [0x2aaaab8f3b8c]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so(fcst_tkearma_run+0x581)
[0x2aaaab0fa251]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so(fcst_hpf_run+0x201)
[0x2aaaab0fd021]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so(ts_manager_find_best_model
+0x8cc) [0x2aaaab07767c]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so(ts_manager_run_calibration
+0x195) [0x2aaaab076805]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so(ts_manager_run+0x114)
[0x2aaaab075874]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so [0x2aaaaafc3389]
2012-05-24 09:47:47,641 [pool-10-thread-6] DEBUG - STDOUT:
/sso/psp/sfw/sas/930/SASFoundation/9.3/sasexe/tkmi.so [0x2aaaaafabc83]

This exception occurs when the TS demand model component modeling method is set to "UCM" or "UCM_WINTERS" in the MODEL_TYPE_CODE model specification.

To work around this error, disable your model group, and rerun batch estimation. Alternatively, you choose a MODEL_TYPE_CODE that is not "UCM" or "UCM_WINTERS".

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Markdown OptimizationMicrosoft® Windows® for x645.25.49.3 TS1M19.4 TS1M1
Linux for x645.25.49.3 TS1M19.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.